Course Overview
This course is your essential starting point for navigating the Salesforce ecosystem. Designed for beginners, it provides a clear and hands-on introduction to Salesforce, covering everything from understanding the platform interface to navigating objects, fields, reports, and dashboards.
Whether you're switching careers, exploring CRM for the first time, or planning to pursue Salesforce certification, this course will lay a solid foundation for your journey.
Who Should Attend
- CRM and tech beginners interested in cloud platforms
- Junior business analysts or IT staff
- Sales and marketing professionals transitioning to digital tools
- Anyone curious about Salesforce or planning certification
Training Modules
- Introduction to CRM and Salesforce ecosystem
- Salesforce editions and cloud offerings
- Navigating Salesforce interface and apps
- Working with standard objects (Leads, Accounts, Contacts)
- Basic customization and reports
Course Requirements
- No prior Salesforce experience needed
- Willingness to learn cloud-based platforms
- Laptop and stable internet connection